To learn how to Delete an eTrac account Click Here

To learn how to Change an eTrac account Click Here

To Add a new ETRAC customer, start with RPSITE:

  1. FASTPATH to RPSITE
  2. Enter the customer's information
    • Enter the Customer Number at Site ID
    • At  Type  SELECT   eTrac - O/E
    • At Desc: enter Company Name
    • At Active?: enter  Y
    • At Internet?: enter Y

After above entries, press F10 to go to next page.

Fill it out so that it looks below:

After above entries, press F11 to go to next page.

Enter the account number that you entered in step 2 and its name will appear.

Press F2 then ENTER

3.  You will be back where you started at STEP 2. Enter 9700 at Site ID and you will see this:

Press F11
Enter the Account Number again

Press F2

Press ENTER at Save Changes?

This should take you back to this.

Press F4 until you are out of the program.


Adding a new ETRAC customer in ETRAC Admin:

Log into ETRAC Administration at http://apps.etrac.net/

Select Carrier Administration (see below)

User Name is forestgate1

Password is   forestgate

Click on Add Site

Enter the Account Number:

If all has been done correctly so far, you will see the following:

Click on Add eTrac Acct (see below):

Complete, see below:

In Order Entry field (above) we want it to say 009700 - 002512, which is
our company number and the customer's account number (in this case). These
numbers are in the drop-down list in that field.

Click Submit and you should see (below):

Click on Add New Login (see above) and fill out the following, from
the information you have gotten from the customer.

Click on Submit (see above) and you may get a warning
that the UserName is already in use, in which case you
can back-page in the browser to choose another UserName.

If all is well, you should see this:

.. and this:

Pull the slider down until you see the account number you
are adding. Click on it:

Click on Submit and you should see this:

Now, go to Customer Modify ...

.. just click on the first Select button, which is our company number.

.. then pull the tab down to select the correct account.

Click on Modify Account and you will see this:

At eTrac Account Name (above), click on the downward arrow and select the
account that is being added.

At Order Entry (above), select the correct Account Number again from the
drop down list.

Now you are ready to set the PREFERENCES in the customer's
Etrac site.

Go to http://centralcourier.com

Click on Enter Order

Enter the UserName and Password for the new eTrac account. Then, you will
see this (below):

Click on Preferences

Select the customer's account (this is not automatic) and their address from
the drop-down selections.

Click Update.

That's it. All done.

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