RADMIN allows other computers to control
a PC, ie: to control, upload, download
files from home or another office. To help
users in troubleshooting problems, etc.

Dear Customer,
Thank you for ordering Radmin 3.0 Remote Control.

KEY #1 
Your license code is:
RADPR-173557-84D75F86-01582A02

KEY #2
Your license code is:
RADPR-173550-BF30B3B6-0E00F127

 
This program is licensed to:
Central Courier Corp
 
Number of licenses: 2
Each license permits you to use Radmin Server 3.0 on one computer. 
 
Radmin Viewer 3.0 is free of charge and can be used on any number of computers.
 
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Important Information
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- This email confirms your purchase of a license to use Radmin. Please keep it for your records.
- You can download Radmin Server and Viewer at: http://www.famatech.com/download/ There you can also download new versions and product updates as they become available.
- Questions about your order, service, returns, upgrades or other similar issues should be addressed to Famatech Customer Service at http://www.famatech.com/support/cservice.php 
- Questions about your product download, installation, deployment and usage should be addressed to Famatech Technical Support at http://www.famatech.com/support/helpdesk/ 
- If you'd like to be notified of our new releases, updates and other information related to Radmin usage, please subscribe to our newsletter at http://www.famatech.com/about/subscr_edit.php 
 
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To activate Radmin Server
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1. Access Radmin Server options; the 'Settings for Radmin Server' window will be displayed.
2. Click the 'Enter License' button; the 'License Code' window will be displayed.
3. Enter the license code into the 'Enter License Code' field and click the OK button.
 
If the activation is successful, an information window will display 'License Code is Saved' and the license record will appear in the 'License Information' list.
 
If the entered license is invalid, an information window will display 'Invalid license code'.
 
If the computer does not have an active Internet connection, an information window will display 'Cannot Connect to the Activation Server'. In this case the activation code can be transferred to it from any Radmin Viewer installed on a computer with an active Internet connection by following the instructions below.
 
1. Add a phonebook record for the computer with the target Radmin Server installed.
2. Right-click on the record to display the Record context menu.
3. Choose the 'License Code Transfer' menu item.
4. Enter the login and password to access the Radmin Server security settings; The 'License Request' window will be displayed.
5. Click on the 'Enter License' button; the 'License Code' window will be displayed.
6. Enter the license code into the 'Enter License Code' field and click the OK button.
 
If the entered license is invalid, an information window will display 'Invalid license code'.
 
If no computers have internet connection you can manually activate Radmin Server. See Radmin help for details.
 
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Activation troubleshooting
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List of problems that can arise during activation:
 
1. 'Invalid license code'
License code entered is not valid. Make sure you have entered it correctly. Try to use copy-paste
 
2. 'Cannot connect to activation server'
Radmin Server was unable to communicate with Famatech Activation Server on the internet. Make sure that you have active internet connection and it is configured correctly to allow outgoing HTTP request (TCP port 80). Make sure that your network, firewall and router settings are correct.
 
If internet connection is not available use 'remote activation' or 'manual activation'. Step-by-step instructions are available in program help.
 
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Technical support
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It is very likely that answers to your questions are already documented in Radmin Help.
 
Take the time to visit Famatech's forums - http://www.famatech.com/support/forum/ This is where users of all experience levels can share their ideas and techniques. Famatech Technical Support personnel and members of the Product Development teams also use these forums to quickly answer technical questions and get feedback from our customers.
 
Feel free to send us technical questions using our Feedback Form at http://www.famatech.com/support/feedback.php *Please communicate in English when contacting Famatech Technical Support.
 
If you need faster answers to your questions and/or would like to access our advanced manuals and knowledge base you can purchase our Standard Support Package at http://www.famatech.com/support/premium.php 
 
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License terms
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Please read our End User License Agreement for information about the use of our product.
 
Thank you again for purchasing our software.
 
Sincerely,
The Famatech Team
http://www.famatech.com