ADD or DELETE ETRAC SERVICE TYPES

SECTION 1: Change ETRAC Service Types
for ALL Customers:

FASTPATH to OTISSVC

You will see a list of Service Types that are available to
ETRAC users.

Use F7 (up) and F8 (down) to highlight Service Types.

Once a Service type is highlighted it can be deleted.

If you want to ADD a Service Type, simple type in its
Number in the first field and the rest is filled out for you.
ie: Enter 1 and ONE HOUR service will added.

SECTION 2: Change ETRAC Service Types
for a specific Customers:

Lets say that you do not want 4-Hour service available to
a certain ETRAC customer. Do the following:

Under the Order Entry tab, click on Modify Site.

 

Select the Account Number and click Modify:

Then, you will see what is below:

Click on Service Types

Change whatever you wish.

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